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For more detailed information about the cookies we use, see our cookies page.

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Essential cookies enable core functionality such as security, network management, and accessibility. For example, the selections you make here about which cookies to accept are stored in a cookie.

You may disable these by changing your browser settings, but this may affect how the website functions.

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We'd like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify you.

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Help with costs

For certain conditions (chemotherapy and radiotherapy for example) you may be entitled to free Hospital Transport (provided by the hospital). Ask your GP about this.

If you do not get free transport, the NHS will help those on certain benefits with expenses associated with treatment.

If you qualify you can reclaim travel costs to and from hospital. To claim for travel to hospital you need the following documents:

  • a document showing your entitlement to benefit;
  • your appointment letter;
  • a receipt provided by our driver for your donation to Alton Community Care.

Hospitals have their own policies and you may only get a partial refund.

You can normally be reimbursed on the day by going to the Hospital cashier.

If that is not possible you can claim by post by using form HC5 available from the hospital or the Department of Social Security, or by clicking here.